taya718 Privacy Policy

1 Introduction

taya718 is a PAGCOR-regulated online casino and sportsbook platform serving Filipino players across the Philippines. We are committed to protecting the privacy and personal data of every individual who interacts with the taya718 platform, whether as a registered Member or as a visitor to our website.

This Privacy Policy sets out in full how taya718 collects, uses, stores, shares, and protects personal data. It has been prepared in accordance with the requirements of the Philippine Data Privacy Act of 2012 (Republic Act 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). It also reflects taya718's obligations as a PAGCOR-regulated operator, which include maintaining robust records of Member identity and transaction history for regulatory and anti-money laundering compliance purposes.

This Privacy Policy should be read together with the taya718 Terms & Conditions, which form the primary legal agreement governing your use of the taya718 platform. Where this Privacy Policy uses defined terms that are not otherwise defined herein, those terms have the meanings given to them in the taya718 Terms & Conditions.

2 Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, taya718 acts as the personal information controller in respect of all personal data collected from Members and platform visitors in connection with the operation of the taya718 platform.

As personal information controller, taya718 determines the purposes for which, and the means by which, your personal data is processed. taya718 is responsible for ensuring that personal data is processed lawfully, fairly, and transparently, and that it is collected only for specified, explicit, and legitimate purposes.

taya718 has appointed a Data Privacy Officer (DPO) who is responsible for overseeing the platform's data protection practices and ensuring compliance with applicable Philippine privacy laws. You may contact the taya718 DPO in connection with any data privacy matter using the contact details provided in Section 17 of this Privacy Policy.

3 Personal Data We Collect

taya718 collects the following categories of personal data from Members and platform users:

3.1 Registration and Identity Data

When you create a taya718 account, we collect your full legal name, date of birth, gender, residential address in the Philippines, email address, and mobile number. This information is required to establish your account and to verify that you meet the eligibility criteria set out in the taya718 Terms & Conditions, including the minimum age requirement of 21 years as mandated by PAGCOR.

3.2 Identity Verification (KYC) Data

To comply with PAGCOR regulations and Philippine anti-money laundering requirements, taya718 collects copies of government-issued identification documents (such as your Philippine passport, UMID, driver's licence, SSS ID, PhilHealth ID, or Postal ID), proof of residential address, and proof of payment method ownership. This data is collected as part of the Know Your Customer (KYC) verification process.

3.3 Financial and Transaction Data

taya718 collects records of all deposits and withdrawals made through your taya718 account, including transaction amounts, dates and times, payment methods used (GCash, PayMaya, BPI, BDO, Metrobank, or cryptocurrency), and transaction reference numbers. This data is retained for regulatory compliance, dispute resolution, and fraud prevention purposes.

3.4 Platform Activity Data

taya718 automatically records data about your activity on the platform, including your game history (bets placed, games played, outcomes, and winnings), sportsbook wagering records, session durations, taya718 login timestamps, and responsible gaming tool usage. This data is used to operate the platform, ensure fair play, detect fraud, and comply with PAGCOR reporting requirements.

3.5 Technical and Device Data

When you access the taya718 platform, we automatically collect certain technical information about your device and connection, including your IP address, device type and model, operating system version, browser type and version, and approximate geographic location derived from your IP address. This information is used for security monitoring, fraud detection, and platform optimisation purposes.

3.6 Communications Data

taya718 retains records of all communications between you and the taya718 support team, including live chat transcripts, email correspondence, and any information you provide when submitting a complaint or query. This data is retained to ensure quality of service and to maintain records of any disputes or regulatory matters.

4 How We Collect Your Data

taya718 collects personal data through the following means:

• Directly from you: when you register a taya718 account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any feature of the taya718 platform;
• Automatically: through cookies, web server logs, and similar tracking technologies when you access the taya718 website or platform — see Section 10 for full details on cookies;
• From third parties: from identity verification service providers during the KYC process, from payment processors in connection with deposit and withdrawal transactions, and from fraud prevention and risk management service providers who assist taya718 in detecting suspicious activity.

5 Legal Basis for Processing

taya718 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

6 How We Use Your Personal Data

taya718 uses the personal data collected from Members and platform visitors for the following purposes:

• To create and manage your taya718 account, including processing your taya718 login and maintaining your account security;
• To verify your identity and age in compliance with PAGCOR regulations and the requirements of the Philippine Anti-Money Laundering Act (AMLA);
• To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency channels;
• To provide customer support services and resolve complaints, disputes, or technical issues relating to your taya718 account;
• To operate the taya718 sportsbook and casino games, including recording bet and game outcomes, applying bonuses, and calculating winnings;
• To detect, investigate, and prevent fraudulent activity, money laundering, collusion, multiple account registration, and other forms of abuse on the taya718 platform;
• To comply with taya718's regulatory obligations as a PAGCOR-regulated operator, including submitting required reports and cooperating with regulatory investigations;
• To operate responsible gaming tools including deposit limits, session time reminders, and self-exclusion programmes, and to monitor compliance with self-exclusion requests;
• To send you transactional communications relating to your taya718 account, such as deposit confirmations, withdrawal notifications, and security alerts;
• To send you promotional and marketing communications about taya718 bonuses, new games, and platform updates, where you have provided your consent to receive such communications;
• To analyse platform usage patterns and improve the taya718 user experience, game offering, and platform performance.

7 Data Sharing & Disclosure

taya718 does not sell your personal data to third parties. We share your personal data only in the following circumstances:

7.1 Service Providers

taya718 engages trusted third-party service providers to assist in operating the platform. These providers may process your personal data solely on taya718's behalf and in accordance with our instructions. Categories of service providers include: payment processors (GCash, PayMaya, banks), identity verification and KYC providers, game software suppliers, cloud hosting and infrastructure providers, fraud detection and cybersecurity firms, and customer support platform providers. All third-party service providers engaged by taya718 are contractually required to maintain the confidentiality and security of your personal data.

7.2 Regulatory and Government Authorities

taya718 may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and other Philippine government authorities where taya718 is required to do so by law, court order, or regulatory direction.

7.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or a portion of taya718's business assets, your personal data may be transferred to the acquiring or successor entity as part of that transaction. taya718 will provide notice of any such transfer and the privacy practices of the successor entity where required by applicable law.

7.4 Protection of Rights

taya718 may disclose your personal data where we reasonably believe that such disclosure is necessary to protect the rights, property, or safety of taya718, its Members, or the public — including disclosures made in connection with fraud investigations, legal proceedings, or the enforcement of the taya718 Terms & Conditions.

8 International Data Transfers

Some of taya718's third-party service providers — particularly game software suppliers and cloud infrastructure providers — may process your personal data outside of the Philippines. Where such international transfers occur, taya718 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.

These safeguards may include contractual clauses requiring the overseas recipient to apply data protection standards consistent with Philippine requirements, or the selection of service providers located in countries that have been assessed as providing an adequate level of data protection. taya718 will not transfer your personal data internationally in circumstances where adequate protection cannot be assured.

9 Data Retention

taya718 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following retention periods apply as a general guide:

After the applicable retention period expires, taya718 will securely delete or anonymise your personal data in a manner that prevents its reconstruction or recovery. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.

10 Cookies & Tracking Technologies

taya718 uses cookies and similar tracking technologies on the taya718 website and platform. Cookies are small text files placed on your device when you visit the taya718 platform. They serve several important functions:

10.1 Types of Cookies Used

• Strictly Necessary Cookies: These cookies are essential for the taya718 platform to function correctly. They enable your taya718 login session, maintain your account security, remember your preferences, and allow the cashier and game interfaces to operate. These cookies cannot be disabled without significantly impairing your ability to use the taya718 platform.
• Analytical / Performance Cookies: These cookies collect anonymised data about how Members use the taya718 platform, including which pages are visited most frequently, how long sessions last, and where users encounter technical errors. This data is used to improve the taya718 platform experience. taya718 may use third-party analytics tools for this purpose.
• Functional Cookies: These cookies remember your preferences and settings on the taya718 platform, such as your preferred language, display settings, and responsible gaming tool configurations.
• Marketing / Targeting Cookies: With your consent, taya718 may use cookies to deliver personalised promotional content relevant to your gaming interests and taya718 activity. You may opt out of marketing cookies at any time through your browser or account settings.

10.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please be aware that disabling strictly necessary cookies will affect the functionality of the taya718 platform and may prevent you from completing a taya718 login or using the cashier. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

11 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya718:

• Right to be Informed: You have the right to be informed about how taya718 collects and processes your personal data. This Privacy Policy fulfils taya718's obligation to provide this information.
• Right of Access: You have the right to request a copy of the personal data taya718 holds about you, together with information about how that data is being used. taya718 will provide this information within fifteen (15) business days of receiving a verified request.
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held by taya718 be corrected or updated. You may update certain account details directly through your taya718 account settings, or by contacting taya718 support.
• Right to Erasure / Right to be Forgotten: You have the right to request that taya718 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. Please note that taya718 may be required to retain certain data for regulatory compliance purposes notwithstanding an erasure request.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on taya718's legitimate interests in certain circumstances.
• Right to Data Portability: You have the right to receive a copy of the personal data you have provided to taya718 in a structured, commonly used, and machine-readable format, and to request that this data be transmitted to another personal information controller where technically feasible.
• Right to Lodge a Complaint: If you believe taya718 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact the taya718 Data Privacy Officer using the contact details in Section 17 of this Privacy Policy. taya718 may require you to verify your identity before processing your request. All requests will be acknowledged promptly and resolved within the timeframes specified by the Data Privacy Act of 2012.

12 Marketing Communications

With your consent, taya718 may send you promotional emails, SMS messages, or in-platform notifications about new games, sportsbook events, special offers, bonuses, and other taya718 platform news. Your consent to receive marketing communications is collected during the taya718 account registration process and can be updated at any time through your account settings after taya718 login.

You may opt out of receiving marketing communications from taya718 at any time by:

• Clicking the "unsubscribe" link in any marketing email received from taya718;
• Updating your communication preferences in your taya718 account settings;
• Contacting taya718 customer support via live chat and requesting to be removed from all marketing lists.

Please note that opting out of marketing communications does not affect your receipt of transactional or service-related communications from taya718 — for example, deposit confirmations, withdrawal notifications, security alerts, or communications required by law. These communications are necessary for the operation of your taya718 account and cannot be unsubscribed from while your account remains active.

13 Children's Privacy

taya718 employs age verification procedures during account registration and KYC processes to prevent underage individuals from accessing the platform. If you are a parent or guardian and you believe your child under the age of 21 has registered a taya718 account or provided personal data to taya718, please contact us immediately using the contact details in Section 17 and we will take appropriate action without delay.

14 Third-Party Links

The taya718 platform may contain links to third-party websites, including payment provider portals, game provider interfaces, and responsible gaming support resources. These third-party websites operate independently of taya718 and have their own privacy policies. taya718 is not responsible for the privacy practices of any third-party website and recommends that you review the privacy policy of any external site you visit. The inclusion of a link to a third-party website on the taya718 platform does not constitute an endorsement by taya718 of that website or its privacy practices.

15 Security Measures

taya718 takes the security of your personal data seriously and implements a range of technical and organisational security measures designed to protect your data from unauthorised access, use, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the taya718 platform;
• Encryption of sensitive data at rest, including KYC documents and payment details;
• Role-based access controls, ensuring that only authorised taya718 personnel can access personal data on a need-to-know basis;
• Multi-factor authentication requirements for internal taya718 systems that contain personal data;
• Regular security assessments and penetration testing of the taya718 platform infrastructure;
• Monitoring systems for the detection of suspicious login activity, data access anomalies, and potential data breaches;
• Staff training on data protection obligations and responsible handling of personal data.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya718 will notify the National Privacy Commission and affected Members in accordance with the notification requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations. Despite taya718's best efforts, no security system is completely impenetrable. taya718 strongly encourages all Members to use a strong, unique password for their taya718 login, enable two-factor authentication, and report any suspected unauthorised account activity to taya718 support immediately.

16 Changes to This Privacy Policy

taya718 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or the features and services offered on the taya718 platform. When we make material changes to this Privacy Policy, we will notify registered Members by email or by posting a prominent notice on the taya718 platform prior to the changes taking effect.

The updated Privacy Policy will be published on this page with a revised "Last Updated" date at the top of the document. We encourage you to review this Privacy Policy periodically to stay informed about how taya718 is protecting your personal data. Your continued use of the taya718 platform following the posting of any updated Privacy Policy constitutes your acknowledgment of the revised terms.

Where a proposed change to this Privacy Policy requires your consent under the Data Privacy Act of 2012 — for example, a material change to the purposes for which your personal data is processed — taya718 will seek your explicit consent before implementing the change in relation to your personal data.

17 Contact & Complaints

If you have any questions, concerns, or requests relating to this Privacy Policy or the way taya718 handles your personal data, please contact the taya718 Data Privacy Officer using the following details:

If you are not satisfied with taya718's response to your data privacy concern, you have the right to lodge a formal complaint with the National Privacy Commission of the Philippines. The NPC may be contacted through its official website and offices in Quezon City, Metro Manila. taya718 will cooperate fully with any NPC investigation or inquiry in relation to the handling of your personal data.

For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page, which contains dedicated self-exclusion tools and links to support resources available to Filipino players across Manila, Cebu, Davao, and other regions of the Philippines.